These faqs are not extensions specific. They simply answer general frequently asked questions relating to the content management system which the extensions run on.
We unfortunately can't take the time to help you customize every aspect of your site, though we're happy to help with issues or errors in our products.
Our support is limited to fixing actual issues with our products. All of our products are unencrypted and open source-- you are welcome to make modifications as you need to make the products fit your template, layout, color scheme and needs.
Please be aware that modifications to the product may break future upgrades-- we cannot support customized versions of our products.
If you need a customized version of the product, please contact us for a quote.
We at the Thinkery pride ourselves on customer service. We are very active on the support forums and will do our best to help resolve any issues in a timely and friendly manner.