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Payment made but still no subscription showing

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12 years 2 months ago #3150 by tim
tim replied the topic: Re:Payment made but still no subscription showing
Your subscription is now active. As we mentioned in this thread, Paypal holds payments at times for up to 24 hours if something triggers their alerts. In some cases this is paying with an unverified account, or using a different payment ID from the user who made the purchase.

Thanks for your patience.

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12 years 2 months ago #3305 by btvbill
btvbill replied the topic: Re:Payment made but still no subscription showing
I also just signed up and PayPal went through fine. Received an auto generated message from your website saying my subscription is now active but it does not appear to be as I cannot download IP.

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12 years 2 months ago #3306 by tim
tim replied the topic: Re:Payment made but still no subscription showing
Hi btvbill-- what was the email address used to pay? if you'd prefer not to post here email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

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