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maryonee created the topic: Changes to projects by users are not always saved
Some users complained that after they edit a projectlog and they click Save, the text they have put in is not saved. They are registered users and assigned to the project. I have tested it on several computers and encountered the same problem; on some computers changes in logs are not saved. I looked at windows and browser versions, it is not on one particular browser or windowsversion. So I now believe it has something to do with a firewall or security settings in a browser? Is there a possibility to solve this or do you have some settings requirements I can give the users?
maryonee replied the topic: Re: Changes to projects by users are not always saved
And so I am back again with the same issue.
I made the adjustment in the code and everywhere I tested it works fine but other users still encounter problems in editing the logs. And I am not sure if they do something wrong or if it is caused by the fact I have adjusted the component. But then should I encounter these problems as well...
Could it be possible if I give you a login through a pm that you could take a look at the projectlogs to see if there is something wrong?
vinny replied the topic: Re: Changes to projects by users are not always saved
Hi - it sounds like it's a configuration or browser related issue if some users are experiencing the problem and you're not. This hasn't been brought up before by any other ProjectLog users so it could also be an issue with modified code if you've done customizations. What type of code modifications have you made? Unfortunately we can't support customized code, but we can take a look for obvious errors if you want to send a link and login to info @ thethinkery.net. Please make sure to reference this thread in your email. Thanks.