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Subscription Not Showing

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9 years 10 months ago #17347 by linchpin
linchpin created the topic: Subscription Not Showing
I just purchased the Report Card subscription through paypal and I'm not seeing it in my subscriptions. Can I have you check this out?

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9 years 10 months ago #17349 by tim
tim replied the topic: Re: Subscription Not Showing
Hi-- thanks for your purchase. Unfortunately you paid via Paypal eCheck-- according to Paypal, it will take up til the 23rd of Jan for this payment to clear. Only after the payment clears from Paypal can we enable the subscription.

Sorry, this is Paypal's policy, not ours! If you'd like to cancel the eCheck and pay via credit card, it should be instant.

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9 years 10 months ago #17369 by linchpin
linchpin replied the topic: Re: Subscription Not Showing
Thank you for the reply, will I receive an e-mail when it is cleared and ready?

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9 years 10 months ago #17370 by tim
tim replied the topic: Re: Subscription Not Showing
Yes.

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