THE LEGAL AGREEMENTS SET OUT BELOW GOVERN YOUR USE OF THE THINKERY EXTENSIONS WEBSITE, THINKERY SUPPORT FORUMS, AND THINKERY SOFTWARE DOWNLOAD REPOSITORIES ("SERVICES"). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICES.
A. THE THINKERY LLC SOFTWARE SUBSCRIPTION TERMS OF SALE
PAYMENTS, TAXES, AND REFUND POLICY
You agree that you will pay for all products you purchase through the Services, and that the Thinkery, LLC may charge your payment method for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING THE THINKERY LLC WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES.
Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the product. We will charge tax only in states where digital goods are taxable.
Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
All sales of products are FINAL.
SINCE WE PROVIDE OPEN-SOURCE, UNENCRYPTED SOFTWARE, NO REFUNDS OR RETURNS WILL BE PROVIDED UNDER ANY CIRCUMSTANCES!
Your subscription entitles you to use the software on one public-facing "live" website. This does not include a development instance or testing server. If you install the software on multiple public production sites, you are in violation of your support agreement and your subscription may be suspended or terminated.
Redistributing the software purchased from the Thinkery Services via torrent, warez site, FTP or other medium will result in the immediate termination of your subscription.
The Thinkery, LLC Support Forums ("Forums") are your sole access to support services. We do not provide support by phone, email, instant messenger, etc.
Use of the Forums is contingent upon civilized, polite behavior during communications with support staff and other users. Abusive behavior, derogatory or profane language, repeated requests for custom code and other anti-social behavior will not be tolerated and may result in the suspension or termination of your subscription.
Spamming or marketing / selling services or software in the forums is prohibited and may result in suspension of your account. Your forum profile footer should not contain vulgar, profane or marketing content (eg. sales offers).
Your use of the Forums may be suspended or terminated at any time at the sole discretion of Thinkery support staff.
Questions are answered as quickly as possible, normally on a first-come-first-served basis. However no guarantee as to timeliness of answer or order of response is made.
The Forums exist to provide product support. This means to help users with questions about the proper use of the products or to resolve issues with the expected operation of the products. Support does not include the creation or troubleshooting of custom code. THEREFORE CUSTOM CODE CANNOT BE SUPPORTED AND WILL NOT BE PROVIDED UPON REQUEST. If you require custom code, contact us and we may be able to provide it as a product enhancement or paid service offering.
C. TERM OF SUBSCRIPTION
The term of your subscription is set forth in the subscription details. Upon expiration of your subscription, your access to the Forums will be terminated and you will no longer have access to product software updates. To receive support and product updates after the expiration of your subscription, please renew your subscription.