These FAQs are Work Force specific. For general product and service FAQs, please read the General FAQs found here.
Users with a valid Work Force subscription will have access to the support forums. Please do not post support questions in the 'Questions about Work Force' forums - this forum is intended for pre-sales questions and support questions will not be answered.
Any user with a valid subscription will have access to downloads and support (if support subscription) until their subscription expires.
You must be logged in with a valid subscription to access the downloads area. All downloads for Work Force and documentation can be found here (must be logged in with active subscription).
If you would like to customize layouts for Work Force views, there are a several different ways you can do this. Depending on the level of customization, these can be accomplished with pure css, template overrides, or alternative layouts.
If you simply need to modify the look of an existing view without creating a whole new layout, you can normally accomplish this with css. Work Force includes a custom css file which can be edited via the WF admin panel. More information on this can be found in the user's manual.
If you would like to customize the entire layout of a view, you can create template overrides. Template overrides will allow you to customize layouts as much as you'd like and these changes will not be overwritten when updating to newer versions of Work Force. Please note, however, that overrides may become outdated after updating to newer versions of WF/Joomla and cannot be supported. More information on template overrides can be found here.
Sometimes you just need to override a module, but not all instances of that module. In this case, you will want to create an alternate layout. Alternate layouts are optional custom layouts which can be applied to any or all module instances. More information on alternate layouts can be found here.
So, you've upgraded from Joomla 1.5 to 2.5 and need to transfer your WF data from your old site to the new? Well, it's easy! Here's how to do it - assuming you have already installed a fresh installation of WF on your J2.5 site:
And that's all there is to it! If you have problems or questions, please post them in the appropriate WF support forum. Thanks!
We at the Thinkery pride ourselves on customer service. We are very active on the support forums and will do our best to help resolve any issues in a timely and friendly manner.