The Thinkery

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Subscription not Active

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8 years 3 months ago #24775 by Cyanide
Cyanide created the topic: Subscription not Active
Payment has gone through but I still don't have an active subscription.


21 Sep 2012 10:38:23 AEST
Transaction ID: 2G4590108F282353L

Hello S*****n S***,
You sent a payment of $19.99 USD to The Thinkery LLC (This email address is being protected from spambots. You need JavaScript enabled to view it.)

How long does this normally take.

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8 years 3 months ago #24778 by vinny
vinny replied the topic: Re: Subscription not Active
Hi - your subscription should now be active. Sometimes PayPal puts a brief hold on payments but we've activated your subscription and you should have access to downloads and the support forums. Thanks!

Vinny - The Thinkery
Good reviews on the JED make us work harder :) | IProperty | Work Force | Report Card

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8 years 3 months ago #24785 by chris76
chris76 replied the topic: Re: Subscription not Active
Same issue here.

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8 years 3 months ago #24923 by tendani
tendani replied the topic: Re: Subscription not Active
Same issue here as well. It`s over an hour and still waiting.

Transaction ID: 6WS35986KC717301E

Description Unit price Qty Amount
Work Force - [ tendani ]
Item# 5: Work Force $19.99 USD 1 $19.99 USD
Subtotal $19.99 USD
Total $19.99 USD
Payment $19.99 USD
Charge will appear on your credit card statement as "PAYPAL *THINKERYLLC"
Payment sent to This email address is being protected from spambots. You need JavaScript enabled to view it.

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8 years 3 months ago #24927 by tim
tim replied the topic: Re: Subscription not Active
Hi tendani-- have you tried logging out then back in?

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8 years 3 months ago #24933 by tendani
tendani replied the topic: Re: Subscription not Active
Thank you Tim, I just downloaded workforce. It appears the subscription was only activated at 16:00hrs.

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